Refund policy
Return & Refund Policy
Thank you for choosing AcceleratEd. We want you to feel confident when purchasing our digital resources and services. Please review our refund and cancellation policy before completing your purchase.
Digital Products
Due to the digital nature of our workbooks, guides, templates, downloads, and other digital resources, all digital product sales are generally final once the product has been delivered or made available for download.
We do not offer refunds for change of mind, accidental purchases, or failure to use or complete a digital resource.
If you experience a technical problem accessing or downloading your purchase, please contact AcceleratEd so we can help resolve the issue.
If you believe you were charged more than once for the same purchase, please contact us so we can review the transaction.
Coaching & Consulting Services
Coaching and consulting sessions may be canceled or rescheduled with at least 48 hours' notice before the scheduled appointment.
Cancellations or rescheduling requests made at least 48 hours before the scheduled appointment may be moved to another available date and time.
Cancellations made less than 48 hours before the scheduled appointment, as well as missed appointments or no-shows, are non-refundable and may not qualify for rescheduling.
Once a coaching or consulting session has been completed, the service is non-refundable.
If AcceleratEd must cancel or reschedule a session, the client will be offered the opportunity to reschedule or receive a refund for the affected session.
Exceptions
Refund requests involving billing errors, duplicate charges, technical problems, or other special circumstances will be reviewed individually. Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.
Contact Us
If you have questions about a purchase, digital download, refund, or cancellation, please contact AcceleratEd at:
support@myacceleratedsuccess.com