Frequently Asked Questions
Questions? We've Got Answers.
What is AcceleratEd?
AcceleratEd provides practical resources, coaching, training, and consulting designed to support adult learners and the professionals and organizations that serve them. Our focus is on helping people move forward with practical strategies, accountability, and support that fits real life.
Who are AcceleratEd resources designed for?
AcceleratEd resources are designed for adult learners balancing education with work, family, and everyday responsibilities. We also create tools and support for academic coaches, mentors, educators, student-success professionals, and organizations that serve adult learners.
How do I receive my digital products?
After your purchase is complete, your digital product will be available to download electronically. You’ll also receive an email with access to your download. No physical product will be shipped.
What is the refund policy for digital products?
Because digital products are delivered electronically and provide immediate access to downloadable content, purchases are generally final and non-refundable. If you experience a technical issue accessing your purchase or believe you were charged more than once, please contact AcceleratEd for assistance.
What coaching and consulting services does AcceleratEd offer?
AcceleratEd offers coaching for adult learners, professional development for academic coaches and student-success professionals, and consulting for organizations seeking strategies to strengthen adult learner support and student success.
How can I contact AcceleratEd?
For questions about digital products, coaching, consulting, or other services, please contact AcceleratEd at support@myacceleratedsuccess.com. We aim to respond within two business days.